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World Quality Report Stresses Crucial Role of Quality Engineering in the Era of Emerging Technologies

Survey of Over 1,700 Organisations Across 32 Countries Highlights the Significance of Quality Engineering and Testing (QE&T) for Sustainable IT.


In its fourteenth edition, the World Quality Report, a collaborative effort by Capgemini Group, Sogeti, and Micro Focus, spotlights the pivotal role of quality engineering in ushering emerging technologies into real-world applications. Drawing insights from a survey encompassing more than 1,700 organisations across 32 countries and 10 sectors, the report identifies key trends and developments in the quality engineering and testing industry.


Quality Engineering at the Core of Emerging Technologies


The report underscores the growing recognition of quality engineering, with a resounding 85% of organisations considering it critical for the successful implementation of emerging technologies in practical use cases. The survey also reveals a burgeoning focus on the environmental aspects of sustainable IT, aligning with the industry's shift towards green IT and Value Stream Management.


Mark Buenen, Global Leader, Quality Engineering and Testing at Capgemini and Sogeti, notes, "A clear and understandable trend is the sustainability of IT." The report emphasises that organisations not only need to adopt sustainable IT practices but also validate the sustainability aspects of their IT endeavours. However, the study finds that only 54% of organisations test for resource efficiency, and a similar percentage (54%) does so for energy efficiency.


Optimism Surrounding Green IT


Key findings from the report reflect widespread optimism regarding green IT, with 72% of organisations believing that quality engineering and testing could contribute significantly to the environmental aspects of sustainable IT. Improved brand value ranking and enhanced customer loyalty are identified as key benefits of embracing green IT practices.


The report delves into the acceleration of pandemic-driven IT developments, highlighting the global digitalisation trends across industries. Focus areas include the evolution of AI, hyper-automation, advanced analytics, unified digital platforms, and agile solution delivery.


Emerging Technologies and Agile Development Integration


The survey indicates a strong emphasis on emerging technologies, with more than 80% of respondents prioritising blockchain and Web 3.0 in their IT strategy. Additionally, 64% of organisations cite on-time delivery as the most significant improvement after adopting agile development.


Risks Without a Quality Strategy


Addressing risks without a quality strategy, the report reveals that 96% of respondents believe their organisations would be at medium to high risk of cyber-attacks. Moreover, 88% feel at risk of losing market share to competitors, and 90% acknowledge the risk of increased costs for deploying new technology solutions without a QE&T strategy.


Growing Focus on Data


A notable highlight of the report is the escalating focus on data, with 89% of respondents agreeing that robust data validation capabilities improve decision-making, efficiency, and bottom-line profits. However, challenges persist, as only 20% have a fully implemented enterprise-wide test data provisioning strategy, and 42% find the implementation of data validation to be a time-consuming exercise.


As organisations navigate the evolving landscape of technology, the World Quality Report underscores the indispensable role of quality engineering in shaping the future of IT sustainability and emerging technologies.


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