Ivan Ericsson, Head of Quality Management at Expleo UK, highlights the pivotal role of quality assurance as the linchpin for the UK's energy sector evolution towards sustainability.
In the wake of the UK government's ambitious environmental commitments, the energy sector faces a transformative journey towards sustainable energy sources. Ivan Ericsson, spearheading quality management at Expleo UK, emphasizes the indispensable role of quality assurance in this paradigm shift.
"For any transformation to succeed, quality assurance is pivotal," states Ericsson. "It's not merely about functionality; it's about assuring the efficiency of new products and identifying issues throughout the process."
Ericsson underscores the strategic significance of viewing assurance beyond a checklist-driven task. It's about instilling a culture of ongoing improvement and adapting to novel digital transformations. As Expleo collaborated with the Smart Data Communications Company (Smart DCC), Ericsson's team provided independent assurance, drawing expertise from diverse sectors to fortify transformational programs.
Collaboration emerged as the cornerstone for success amidst complexity. Ericsson highlights the collaborative effort involving multiple stakeholders interfacing with a national system, emphasising the need for seamless coordination and proactive risk mitigation.
Richard Hilton, Director of Smart DCC's program, lauds the transparency and collaboration facilitated by the assurance service. "Transparency breeds confidence; it eliminates unwelcome surprises," Hilton remarks, underscoring the importance of proactive reporting and shared insights in real time.
Ericsson stresses the significance of asking challenging questions and maintaining impartiality to unearth genuine areas for improvement. The goal isn't just error reports; it's about offering critical solutions and actionable guidance, as demonstrated in their collaboration with Smart DCC.
"Remaining impartial helps identify genuine areas of improvement," Ericsson asserts. "It enables the assurance team to offer accurate, actionable guidance."
In the pursuit of digital transformation, Ericsson champions the integration of proactive, independent quality assurance, ensuring consistent quality delivery and empowering businesses to operate with agility and confidence.
As the UK energy sector undergoes a seismic shift, Ericsson's advocacy for proactive quality assurance stands as a beacon, driving the sector towards a future built on quality, reliability, and sustainability.
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